Normally we will send the order as soon as possible to you. Sometimes we are attending a market at an event or we have to make a product by hand, so it will take a little longer. That is why we have a rule:
Your order will be sent to you within 1 – 5 working days.
Exceptions: For some products we have clearly stated in the product information that there is a longer delivery time. If this is included, that delivery time applies. If you order multiple products in one order, the order will be sent when the product with the longest delivery time is available. If you need the other products earlier, we would of course like to hear from you and think along with you.
We send the packages by PostNL. In other countries than Holland it is possible that an other delivery service which is standard for your country is used. We only send to European country’s. If you are outside of Europe, you can contact us for exceptions (payment per weight for fuel-tax is difficult to add in the webshop).
The price for delivery is stated on the checkout page and is different per country. In Holland the normal delivery-costs are € 5,95 per order.
Orders above 100 euro are sent for free in Holland. In other countries orders above 150 euro are sent to you for free!
When we have sent the package, you will get an order completed email with invoice for your administration. Also you will get an email with your track and trace code.