F.A.Q.

Frequently asked Questions:

Q: Can I trade or return the product when I change my mind?
A: Yes, within 14 days you can return it. Read more about that here: *Click*

Q: Will all orders be sent in reused boxes?
A: As far as it is possible, yes. We do this for a better world. 😉 The boxes will be of good quality though.

Q: I didn’t get any order confirmation email. How to proceed?
A: It can sometimes take a while (about 15-30 minutes) for the email to arrive. Please check the spam box of your mail account when it didn’t arrive within that time. If it isn’t there either, let us know in the contact form below and we will check if everything is allright. Most of the times there is a typo in the email address which we can correct.

=======

Do you have a question that is not listed above? Please let us know in the form below and we will contact you as soon as possible.

    Please prove you are human by selecting the Plane.